Informativa sui rimborsi
Refund & Return Policy
Right of Withdrawal Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, contact us at hevenisack4@gmail.com before the 14-day period expires.
Return Process Once you notify us, you have a further 14 days to return the item. Items must be unused, in their original packaging, and in the same condition as received. Return shipping costs are your responsibility unless the item is faulty or incorrect.
Refunds Once we receive and inspect the returned item, we will process your refund within 14 days to your original payment method.
Exceptions The right of withdrawal does not apply to:
- Items that have been used or damaged after delivery
- Sealed goods that have been opened and cannot be returned for hygiene reasons
Faulty or Incorrect Items If you receive a faulty or incorrect item, contact us within 30 days and we will arrange a replacement or full refund at no cost to you.
Contact www.mytrendivo.com via b,magli 49 ,san pietroincasale,bo, Italy